The need for executives to have access to their business data in order to make decisions has never been greater. In a competitive marketplace it is critical to know how your business is performing and how internal external factors are affecting your performance. It is no longer good enough to wait for a week after your books close to see reports on financial performance.

Affirma will work with your organization to help you gain the most insight possible from your data. Our Scorecarding solutions allow you to see at a glance how your company is performing financially as well as operationally on key metrics that are defined specifically for your individual business. We can have metric results sent to your phone daily to help you stay on top of your business no matter where you are. We also allow you to drill into your data and quickly analyze the source of issues and make corrective actions.

So if you are ready to engage a partner to work with you to get you the timely and actionable information you need to run your organization please Contact Us to schedule a complimentary business and data evaluation.

Case Study

Introduction:
We developed Scorecards to help track key performance metrics for Microsoft Operations group.

Business Challenge:
With regional operating centers in all over the world, there was no central place to monitor the overall performance of the organization against its key goals and targets. Microsoft needed visibility into organization-wide metrics, such as cycle time and customer satisfaction.

Technology Solution:
Working with Microsoft, we developed a portal-based Reporting Dashboard to track key performance indicators and present them via a scorecard interface. Each scorecard allows the user to drill into the metrics displayed to uncover additional details and specifics in real-time. The solution leveraged SharePoint, Business Scorecard Manager, SQL Server Analysis Services, SQL Server Reporting Services, and SQL Server 2005.

Results:
In 6 months time:

• 10-25% improvements to several key performance indicators previously lagging due to lack of accountability/tracking
• 10% increased customer satisfaction
• 2 million dollar cost reduction to operations