Looking for a Salesforce Consultant you can trust?
Expert Salesforce Developers
Integrate Salesforce with your other mission-critical software
Force.com App Development
Top Industry Customer Satisfaction Rate (See the Numbers)
CRM applications arrive without configuration to meet the needs of your industry, team, and processes. If you’re just getting started with a new platform, our team can help you define scope, design the solution, build it to spec, deploy the application, import data, and improve processes as the system is adopted.
The use of CRM applications often changes and develops over time. Usage may evolve inefficiently without proper standards in place for architecture, governance, process automation, and data management. Affirma has deep expertise customizing and redesigning CRM applications. We tailor a core set of proven methodologies to improve user experience, streamline process, and reduce administrative burden.
There are many risks involved in migrating or consolidating CRM platforms. Best practices in data management and process integration are crucial. If you’re organization is leveraging multiple CRM systems across sales, marketing and service teams, Affirma can help you build a centralized platform. Our team works with you to break down silos, enhance reporting capabilities, and inspire collaboration.
Passionate about Customer Satisfaction
Affirma is a company built around customer satisfaction. We believe it is the lifeblood of a sustainable software services business. In 2014, 167 out of 169 project customers surveyed responded that they were “Likely” or “Very Likely” to work with Affirma again. That’s a 98.8% satisfaction rating!
This ultra-high customer satisfaction rate is only possible because we have an organization that is zealously dedicated to customer satisfaction. The CEO, the executives, project managers, developers, testers, account managers all have customer satisfaction as the #1 metric on their scorecard.
At Affirma, we can proudly attest that your satisfaction is our #1 goal. We hope you’ll give us a chance to partner with you and prove it to you as we have for hundreds of our other clients.
We are very excited to present our employees with a website that was VERY user friendly. They love being able to access electronic versions documents within seconds rather than waiting for the hard copy to arrive a few days later from storage.
A big thanks to Affirma for all your help, we are excited to use the solution!
We are very pleased with Affirma’s commitment to providing a quality solution to our scope of work. In addition, the team communicated frequently on the project’s status and the project stayed within the negotiated budget.
We needed a very specific type of website work done. Affirma immediately understood what needed to happen and they worked quickly to provide us with great results.
Affirma worked with us on two quick-hit consulting jobs. In both cases they provided prompt and professional service within the budget and schedule provided.
Affirma was there when we needed them to be, providing catered service to our environment. Robert was extremely helpful in showing us best practices and taking the time to explain in detail the different components of System Center.
The people at Affirma are innovative and professional in creating technology solutions for our needs. The quality of work was excellent and delivered early and under budget. They worked with us to understand the goals and go beyond the basic requirements. I would work with them again in an instant.
I’ve worked with Affirma Consulting many times over the last 4 years and I always enjoy working with their wonderful team of people. They consistently provide outstanding service and results. I highly recommend Affirma – the ideas, knowledge and solutions they bring to the table are top notch
We were very pleased with the work that Affirma did to help create a Sharepoint intranet site for our company. Many times, the team went above and beyond the project scope to make sure they delivered an excellent product…and they did. We look forward to the opportunity to work with Affirma again.
I can only imagine the magnitude of work that had to occur in order for [the project] to be executed on time. Incredible teamwork and effort to deliver on time while ‘doing whatever it takes’ to get the job done. THANK YOU to all!
SOME OF OUR WORK