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Force.com App Development
Top Industry Customer Satisfaction Rate (See the Numbers)
CRM applications arrive without configuration to meet the needs of your industry, team, and processes. If you’re just getting started with a new platform, our team can help you define scope, design the solution, build it to spec, deploy the application, import data, and improve processes as the system is adopted.
The use of CRM applications often changes and develops over time. Usage may evolve inefficiently without proper standards in place for architecture, governance, process automation, and data management. Affirma has deep expertise customizing and redesigning CRM applications. We tailor a core set of proven methodologies to improve user experience, streamline process, and reduce administrative burden.
There are many risks involved in migrating or consolidating CRM platforms. Best practices in data management and process integration are crucial. If you’re organization is leveraging multiple CRM systems across sales, marketing and service teams, Affirma can help you build a centralized platform. Our team works with you to break down silos, enhance reporting capabilities, and inspire collaboration.
Passionate about Customer Satisfaction
Affirma is a company built around customer satisfaction. We believe it is the lifeblood of a sustainable software services business. In 2014, 167 out of 169 project customers surveyed responded that they were “Likely” or “Very Likely” to work with Affirma again. That’s a 98.8% satisfaction rating!
This ultra-high customer satisfaction rate is only possible because we have an organization that is zealously dedicated to customer satisfaction. The CEO, the executives, project managers, developers, testers, account managers all have customer satisfaction as the #1 metric on their scorecard.
At Affirma, we can proudly attest that your satisfaction is our #1 goal. We hope you’ll give us a chance to partner with you and prove it to you as we have for hundreds of our other clients.
I thought that the work done by Anil was excellent and I would gladly hire him again for any future Cognos project that I am involved with. Anil was great to work with: fast, good quality outcomes, and pleasant to have on the team.
I can only imagine the magnitude of work that had to occur in order for [the project] to be executed on time. Incredible teamwork and effort to deliver on time while ‘doing whatever it takes’ to get the job done. THANK YOU to all!
Affirma went the extra mile to get a critical project done on-time. The schedule was very compressed and Affirma pulled out all the stops to deliver great work. I wouldn’t hesitate to recommend them to a colleague or friend.
I have worked with Affirma for a few years and it is always such a pleasure! Everyone is very nice and accommodating. In addition, the communication has always been very good and the teams always deliver!
The team came in on scope and on time. It was delightful!
Great group, enjoyed working with you!
Affirma created an application that in the first 3 months saved the company 1.5 million dollars. Affirma’s developers are great to work with, excel in producing great ROI, and always deliver top-notch results. I continue to leverage Affirma for my .NET, Silverlight and SQL needs
Overall, we are very pleased with our website and how it turned out. We all like the look/feel and the content management system.
We are very excited to present our employees with a website that was VERY user friendly. They love being able to access electronic versions documents within seconds rather than waiting for the hard copy to arrive a few days later from storage.
Ella did a fantastic job assessing our need and providing a resource, definitely looking forward to working with her and her team in the future.
SOME OF OUR WORK