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Force.com App Development
Top Industry Customer Satisfaction Rate (See the Numbers)
CRM applications arrive without configuration to meet the needs of your industry, team, and processes. If you’re just getting started with a new platform, our team can help you define scope, design the solution, build it to spec, deploy the application, import data, and improve processes as the system is adopted.
The use of CRM applications often changes and develops over time. Usage may evolve inefficiently without proper standards in place for architecture, governance, process automation, and data management. Affirma has deep expertise customizing and redesigning CRM applications. We tailor a core set of proven methodologies to improve user experience, streamline process, and reduce administrative burden.
There are many risks involved in migrating or consolidating CRM platforms. Best practices in data management and process integration are crucial. If you’re organization is leveraging multiple CRM systems across sales, marketing and service teams, Affirma can help you build a centralized platform. Our team works with you to break down silos, enhance reporting capabilities, and inspire collaboration.
Passionate about Customer Satisfaction
Affirma is a company built around customer satisfaction. We believe it is the lifeblood of a sustainable software services business. In 2014, 167 out of 169 project customers surveyed responded that they were “Likely” or “Very Likely” to work with Affirma again. That’s a 98.8% satisfaction rating!
This ultra-high customer satisfaction rate is only possible because we have an organization that is zealously dedicated to customer satisfaction. The CEO, the executives, project managers, developers, testers, account managers all have customer satisfaction as the #1 metric on their scorecard.
At Affirma, we can proudly attest that your satisfaction is our #1 goal. We hope you’ll give us a chance to partner with you and prove it to you as we have for hundreds of our other clients.
Affirma worked with us on two quick-hit consulting jobs. In both cases they provided prompt and professional service within the budget and schedule provided.
Affirma has the best type of team members – intelligent, yet still open to hearing other ideas.
Excellent coordination, collaboration, and professional guidance as well as great design and support.
Great group, enjoyed working with you!
The people at Affirma are innovative and professional in creating technology solutions for our needs. The quality of work was excellent and delivered early and under budget. They worked with us to understand the goals and go beyond the basic requirements. I would work with them again in an instant.
Your SQL Dev was fantastic and very knowledgeable and time effective.
Ella did a fantastic job assessing our need and providing a resource, definitely looking forward to working with her and her team in the future.
Affirma went the extra mile to get a critical project done on-time. The schedule was very compressed and Affirma pulled out all the stops to deliver great work. I wouldn’t hesitate to recommend them to a colleague or friend.
Executed our SharePoint site to the letter, quickly, on-time and on-budget. Extremely pleased with the result, and the resulting ability we got (by design) to manage and expand the site going forward. Thanks!
Affirma was able to deliver a complicated software project in an unreasonably short amount of time, with a high-level of quality.
SOME OF OUR WORK