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Force.com App Development
Top Industry Customer Satisfaction Rate (See the Numbers)
CRM applications arrive without configuration to meet the needs of your industry, team, and processes. If you’re just getting started with a new platform, our team can help you define scope, design the solution, build it to spec, deploy the application, import data, and improve processes as the system is adopted.
The use of CRM applications often changes and develops over time. Usage may evolve inefficiently without proper standards in place for architecture, governance, process automation, and data management. Affirma has deep expertise customizing and redesigning CRM applications. We tailor a core set of proven methodologies to improve user experience, streamline process, and reduce administrative burden.
There are many risks involved in migrating or consolidating CRM platforms. Best practices in data management and process integration are crucial. If you’re organization is leveraging multiple CRM systems across sales, marketing and service teams, Affirma can help you build a centralized platform. Our team works with you to break down silos, enhance reporting capabilities, and inspire collaboration.
Passionate about Customer Satisfaction
Affirma is a company built around customer satisfaction. We believe it is the lifeblood of a sustainable software services business. In 2014, 167 out of 169 project customers surveyed responded that they were “Likely” or “Very Likely” to work with Affirma again. That’s a 98.8% satisfaction rating!
This ultra-high customer satisfaction rate is only possible because we have an organization that is zealously dedicated to customer satisfaction. The CEO, the executives, project managers, developers, testers, account managers all have customer satisfaction as the #1 metric on their scorecard.
At Affirma, we can proudly attest that your satisfaction is our #1 goal. We hope you’ll give us a chance to partner with you and prove it to you as we have for hundreds of our other clients.
Your SQL Dev was fantastic and very knowledgeable and time effective.
We are very excited to present our employees with a website that was VERY user friendly. They love being able to access electronic versions documents within seconds rather than waiting for the hard copy to arrive a few days later from storage.
We needed a very specific type of website work done. Affirma immediately understood what needed to happen and they worked quickly to provide us with great results.
Affirma has been a pleasure to work with. They have delivered outstanding products and projects for our team. They have always been proactive in seeking feedback and making requisite changes in order to improve/enhance customer experience.
Affirma did a great job sticking to the project schedule. Follow up on fixes was always timely.
The Affirma team did an amazing job. Jason is one of the best project managers I have ever worked with, and I have worked with a lot.
The reason I contacted Affirma really is because we love you. We love working with you and we love what you have done for us
Overall, we are very pleased with our website and how it turned out. We all like the look/feel and the content management system.
Solved the project complexities well, in a timely and cost effective manner, very easy to work with
The people at Affirma are innovative and professional in creating technology solutions for our needs. The quality of work was excellent and delivered early and under budget. They worked with us to understand the goals and go beyond the basic requirements. I would work with them again in an instant.
SOME OF OUR WORK