How Using BPO Will Save You Time Previously, I wrote about how using BPO can bring substantial savings to businesses. But BPO can do more than just save you money. BPO can save you time. We all know how precious time is. We can’t create more time, and no matter what we do, we’ll never

How User Experience, Governance and Information Architecture Can Increase your SharePoint ROI Microsoft’s SharePoint is one of the most successful enterprise-level collaboration platforms in the world. In its 14 years of existence, Microsoft reports that SharePoint has grown to more than 100 million users in the world. When properly utilized, SharePoint provides organizations with a secure,

Why Businesses Need Business Process Outsourcing (BPO) The 21st century world of business is marked with an energy of constant dynamism. Disruptive technologies, intense competition, and a hyper focus on users has led to an environment in which all businesses require agility and efficiency to compete. One method by which businesses can improve their productivity,

Affirma Consulting Opens Irish Office in Dublin Affirma Consulting opened their new Dublin office in July 2017, officially beginning operations in their fourth office, and on their third continent. The Dublin office will be the center of Affirma’s European operations, and joins Affirma’s flagship office in Bellevue, alongside offices in Los Angeles and Ahmedabad, India.

Gartner Magic Quadrant Names Microsoft, Qlik and Tableau as Industry Leaders In its yearly survey of business intelligence (BI) software, Gartner named Microsoft, Qlik and Tableau to its leader quadrant of BI providers. The leader quadrant represents those BI vendors who have achieved the highest rankings in both complete vision and ability to execute. Out

Affirma Celebrates 15 Years At a recent company-wide meeting, Affirma Consulting’s CEO Michael Brown, announced that the full service technology firm is celebrating its 15th year in 2017. At the meeting, Brown expressed gratitude for the last 15 years and optimism for the future. Affirma ended 2016 on a high note, exceeding goals for customer satisfaction,

Affirma Rated as Best UI Design Company Affirma Consulting was named the best UI design company by Best Web Design Agencies, an independent evaluator of web design agencies. They ranked Affirma first, out of 10 total companies. Best Web Design Agencies also gave Affirma an overall score of 100% (out of 100). How They Were Graded Best Web

CRM in Healthcare: Helping Hospitals Save Time, Money, and Lives What is CRM? Customer relationship management (CRM) applications, are technologies which assist organizations in the monitoring and management of customer interactions and records. CRM use can range from programs that measure and record all of a customer’s previous purchases or interactions with a business, to

Which CRM System is Right for You? So you’ve read about all the benefits of implementing CRM, and decided to implement a customer relationship manager (CRM) for your organization. But which platform is the best fit for your business? Microsoft’s Dynamics or Salesforce? Dynamics or Salesforce? This is probably the most commonly asked question by decision

What are the Biggest Changes for SharePoint 2016? Many users have questions and concerns revolving around Microsoft’s new SharePoint 2016. Some may already use SharePoint, and wonder if it is worth it to switch to a new version. Others may not use SharePoint currently, but are curious about what the new version holds. While I