Salesforce Announces New Einstein AI

On September 19, 2016, Salesforce announced new, machine-learning artificial intelligence (AI) called Salesforce Einstein. The goal for Salesforce Einstein is to learn from human behavior to predict and personalize the customer service experience in sales, marketing, service, and more. Salesforce AI also automates repetitive, time-consuming processes while looking for new ways to attract and retain

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Sitefinity vs Umbraco: Which CMS is right for you?

Sitefinity and Umbraco are essential front runners in content management system (CMS) technology. A CMS supports editing and publishing of digital content for the creation of web pages or publishing for team collaboration projects. Recent technology advancement is making it easier to create a website and manage it using plug-ins and extensions without as much technical

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Your entire company needs CRM, not just the sales team

As businesses become more customer-oriented, the need to have all functional areas of your organization connected to your customer intelligence is more critical than ever. Businesses are under pressure to create outstanding customer experiences, or watch their competitors beat them to it. Many businesses are now centralizing their data and integrating their departments and teams,

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